Stakeholders’ interest is central to the determination of our sustainability agenda. Our dynamic stakeholder engagement activities allow us to gather diverse views, opinions and expectations from a wide range of key stakeholder groups, which are material to our business, along our value chain.

Our key stakeholders are institutions and people that are significantly affected by our business activities and business relationships. We engage both internal and external stakeholders with the goal of evaluating their needs and interests on a range of sustainability topics. From our engagement with stakeholders, we are able to gain insights that can be incorporated into our operations and create value for them.

EMPLOYEES

Engagement Objectives

  • Maintain being their employer of choice
  • Understand their career ambitions and training needs, as well as their job satisfaction parameters

Methodology

  • Bi-monthly HR meetings
  • Home visits
  • Comment boxes
  • Training programs
  • Monthly EHS meetings

LOCAL COMMUNITY

Engagement Objectives

  • Be a good corporate citizen
  • Empower local communities

Methodology

  • Open dialogue sessions
  • Participation in trainings
  • Community work

CUSTOMERS

Engagement Objectives

  • Anticipate and fulfil expectations
  • Maintain a mutually beneficial relationship

Methodology

  • Feedback from audits
  • Workshops
  • Meetings

SHAREHOLDERS

Engagement Objectives

  • Understand expectations
  • Create shared value
  • Attract new investors

Methodology

  • Shareholder meetings
  • Interim and annual reports

SUPPLIERS

Engagement Objectives

  • Ensure that Top Form’s procurement practice is fair, transparent, and in line with our environmental and social policies

Methodology

  • Factory visits
  • Performance reviews

PEERS/ BUSINESS PARTNERS/ GOVERNMENT/ INDUSTRY ASSOCIATIONS

Engagement Objectives

  • Exchange valuable ideas and information within the industry
  • Understand the latest updates, requirements, and regulations imposed by the local government

Methodology

  • Public events
  • Visits
  • Meetings
  • Industry or public seminars

Materiality Assessment

We conduct a formal materiality assessment on regular bases to ensure we prioritize issues with the greatest impact on our business, communities and the environment, and those that matter most to our stakeholders. Topics have been updated to address the impacts of immediate challenges arising from COVID-19, climate change and other developments.

Below assessment process help us identify risks and opportunities and addressing the most critical sustainability topics that is relevant to Top Form.

1

IDENTIFIED

A list of potential material issues was produced with reference to the GRI Standards and global sustainability goals and priorities.

One-on-one interviews and surveys were conducted with our internal and external stakeholders to identify material issue.

2

EVALUATION

Each issue is scored according by level of importance following an evaluation against its relevance to Top Form and the importance to each of our key stakeholder groups.

3

PRIORITISATION

The survey result is then analyzed by considering the actual and potential impact in Top Form, the level of controls in place to manage, and the readiness level to respond the impacts.

4

VALIDATION

Results were validated by Steering Committee with management responsibilities for risk management, finance, operation and employee matters. Topics in the top right quadrant of the materiality matrix are considered material, and will be managed and reported on.

FOCUS AREAS

Save Our Planet

  • Pathway to Carbon Reduction
  • Pathway to Circularity

Empower Our People

  • Health & Safety
  • Ethical Recruiting
  • Groom Talents

Build Our Community

  • Nourishing Our Community
  • Women Empowerment

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